Privacy Policy
Last updated: 6 October 2026
1. Who we are
Repute is run by McBride Entertainment Limited (“we”, “us”), a company registered in England and Wales with company number 17480935. Our registered office is 6 Windsor Lane, Thorp Arch, Wetherby, LS23 7GN. We are the controller of the personal data described in this policy. McBride Entertainment Limited is registered with the Information Commissioner’s Office (ICO) as a data controller, registration number ZC270009.
For any privacy question or request, email contact@reputeonline.live.
2. What we collect and why
| Information | What we use it for | Legal basis |
|---|---|---|
| Account details: display name, email address and password. Your password is stored only in scrambled form, so we cannot read it. | Creating and running your account, signing you in and sending you service emails. | Contract |
| Subscription and payment details: your plan and its status, card brand and last four digits, and a Stripe customer reference. Stripe handles your full card details. We never see or store them. | Taking payment, managing your subscription and keeping accounting records. | Contract; legal obligation |
| Game activity: league memberships, picks and selections, results, Rep Points, titles and chat messages. | Running the games and leagues, showing standings and moderating chat. | Contract; legitimate interests (fair play and moderation) |
| Notifications and settings: in-app notifications and your notification settings. | Telling you about your leagues and results. | Contract |
| Emails: we send service emails only, such as confirming your email address. We do not send marketing emails. We keep a record of confirmation emails with your address stored in scrambled form. | Making sure your account works and you can recover it. | Contract |
| Technical data: IP addresses recorded in logs kept by our hosting and sign-in providers, and device information collected by Stripe and its fraud-prevention partners on the payment page. | Keeping the Service secure, preventing fraud and keeping it running. | Legitimate interests |
| Messages you send us | Replying to you. | Legitimate interests |
- Information
- Account details: display name, email address and password. Your password is stored only in scrambled form, so we cannot read it.
- What we use it for
- Creating and running your account, signing you in and sending you service emails.
- Legal basis
- Contract
- Information
- Subscription and payment details: your plan and its status, card brand and last four digits, and a Stripe customer reference. Stripe handles your full card details. We never see or store them.
- What we use it for
- Taking payment, managing your subscription and keeping accounting records.
- Legal basis
- Contract; legal obligation
- Information
- Game activity: league memberships, picks and selections, results, Rep Points, titles and chat messages.
- What we use it for
- Running the games and leagues, showing standings and moderating chat.
- Legal basis
- Contract; legitimate interests (fair play and moderation)
- Information
- Notifications and settings: in-app notifications and your notification settings.
- What we use it for
- Telling you about your leagues and results.
- Legal basis
- Contract
- Information
- Emails: we send service emails only, such as confirming your email address. We do not send marketing emails. We keep a record of confirmation emails with your address stored in scrambled form.
- What we use it for
- Making sure your account works and you can recover it.
- Legal basis
- Contract
- Information
- Technical data: IP addresses recorded in logs kept by our hosting and sign-in providers, and device information collected by Stripe and its fraud-prevention partners on the payment page.
- What we use it for
- Keeping the Service secure, preventing fraud and keeping it running.
- Legal basis
- Legitimate interests
- Information
- Messages you send us
- What we use it for
- Replying to you.
- Legal basis
- Legitimate interests
If we ever want to send marketing emails we will ask you first.
3. Who can see your information
- Your display name is visible to other players across the app, for example in leagues, chat and Legends.
- Your picks are private until a round or race locks. After that, other members of the same league can see them. Non-members cannot.
- League memberships, results and chat are visible to members of that league. People who are not members see only the league name and the number of players.
- The National Tipster League is optional. If you join, your display name, results and (once each race has locked) your picks are visible to its other members. You can ask us at any time to remove you.
- Your email address, plan and payment details are visible only to you and to us.
4. Cookies and similar technologies
We do not use advertising, analytics or tracking cookies.
We store a few small items on your device that the Service needs to work: your sign-in session, your light or dark theme choice, whether you have seen the welcome walkthrough, an invite code while you sign up, and the plan you chose. On the payment page, Stripe and its fraud-prevention partners set their own cookies and collect device information to help prevent fraud. To offer Google Pay and Apple Pay, the payment page may also load code from Google and Apple, so they may receive your IP address when you open it.
Our fonts are served from our own website, so loading a page does not send your IP address to a font provider.
5. Who we share data with
We use these providers to run Repute. They process data on our behalf:
- Hosting and delivery: Cloudflare.
- Database and sign-in: our database provider, which stores data on Amazon Web Services servers in Frankfurt, Germany.
- Email sending: our email service provider, which receives your email address.
- Payments: Stripe and its fraud-prevention partners, who receive your email address, an account reference, your card details and device information.
Our sports data providers (API-Football and Sporting Life) supply fixtures, races and results to us. They receive no information about players.
We do not sell your personal data. Some of our providers may process data outside the UK. Where they do, we rely on the safeguards the UK recognises for international transfers.
6. How long we keep it
While your account is open, we keep the information above.
When you delete your account, we remove your sign-in details, your notification settings and the payment records held in the app, and we cancel your subscription.
League records: your picks, results, chat messages and titles stay in league records so other players’ tables stay accurate. When you delete your account you choose whether your display name stays on those records or is replaced with “Former player”.
Payment records: our payment provider, Stripe, keeps records of your payments in line with its own legal obligations, and we keep accounting records of our income for as long as the law requires, currently six years. When you delete your account we remove the payment history held in the app.
Email logs and backups: our email provider keeps delivery logs for a short period, and our providers may keep backup copies for a limited period.
7. Your rights
Under UK data protection law you can ask us to:
- give you a copy of your personal data;
- correct anything that is wrong;
- erase your personal data;
- restrict or stop us using it in certain ways;
- give you your data in a portable format; and
- stop using your data where we rely on legitimate interests.
You can delete your account yourself in Settings. If you want your chat messages deleted completely, and not only shown under “Former player”, email contact@reputeonline.live and we will remove them. We will reply to requests within one month.
If you are unhappy with how we have handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk. We would appreciate the chance to put it right first.
8. Age
Repute is for people aged 18 or over. We do not knowingly collect personal data from anyone under 18.
9. Changes to this policy
We may update this policy from time to time. If we make a material change we will tell you before it takes effect.
Questions: contact@reputeonline.live